Return Policy

 We offer a 20-day return policy
 In the event that the item is defective, please contact us within 7 days of purchase to receive an exchange or product credit.
 You must have the original receipt of purchase and you may exchange for
an item of equal or lesser value.
 We do not offer refunds.

Please see our return eligibility criteria below before returning or exchanging any items:

 The order was placed within the last 20 days.
 The product is in the same condition as when you received it.
 The product is unworn, unused, unwashed, and undamaged, cannot smell of cigarette smoke, perfumes or have stains, damages or animal hair.
 The product is in its original packaging with price tags attached.
 Final Sale On: All merchandise that is on sale, are not eligible for return or exchange (unless otherwise defective item).
 Defective merchandise must be reported to the store within three days after delivered.

How to make a return:

 It is important to try on ALL items immediately upon receiving them in order to begin the return process within the time allotted.
 Shipping items back is the responsibility of the customer, unless your product is defective or was shipped in error.
 Upon receiving your return we will inspect the item carefully in order to deem it approved for a credit or exchange.
 Items brought back damaged will not be granted a credit.
 Print the label or go to the post office with the PR number and they will print it out for you.
 Pack the merchandise in a bag.
 Include a copy of your invoice in the package.
 Drop off the package (with shipping label affixed) at a Canada Post location near you.
 Shipping charges will not be refunded unless otherwise specified.
 A store credit will be issued for the purchase price of your items (minus original shipping cost).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
We use your personal Information to provide our services to you, which includes:
offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Shipping Policies

 Deliveries go out with Canada Post and can be tracked with the tracking number attached to your order email, and will take 3-5 business days to be delivered.
 We provide shipping across Canada at flat rate of $12 on orders under $150 and free shipping on orders over $150.
 All items will ship from our warehouse within one to two business days from time of purchase.